Circle FTP Responsible Gaming

Gaming is for fun — not stress or anxiety. Circle FTP believes every player's mental and financial wellbeing comes first. Our responsible gaming tools and support are here for you.

Secure Platform Player Wellbeing First 18+ Only
24/7
Support Services
5+
Safety Tools
18+
Age Policy
100%
Our Commitment

Our Responsible Gaming Tools

These tools are always available to help you stay in control of your gaming experience on Circle FTP.

Setting a Deposit Limit

Set deposit limits on a daily, weekly, or monthly basis. Once set, lowering a limit takes effect immediately, while increasing one takes time.

Session Time Limit

Set a maximum time limit for each gaming session. When time is up, Circle FTP will automatically remind you to take a break.

Cooling-Off Period

Take a temporary break of 1 day to 6 weeks on your own. You will not be able to log in during this period, but your account will remain active.

Self-Exclusion

Choose a Self-Exclusion period ranging from 6 months to 5 years. While active, you will not receive any promotional communications.

Set a Loss Limit

After you lose a set amount, Circle FTP will alert you and can prevent you from placing further bets.

Reality Check

Regular pop-up notifications will appear during play — giving you a quick summary of how long you've been playing and how much you've won or lost.


What Does Responsible Gaming Mean

Responsible gaming means enjoying gaming as a form of entertainment — not as a life goal or a source of income. At Circle FTP, we always want you to play with enjoyment, and we want to make sure that enjoyment never becomes a burden.

Online gaming is growing in popularity across Bangladesh. Many people bet on Circle FTP, play bingo, or enjoy fish games — that's perfectly normal. But sometimes it can be hard to notice when gaming starts to slip out of control. Circle FTP's responsible gaming framework is built to make sure that never happens.

Keep in mind: Gambling is entertainment, not a way to recover lost money. The outcome of every game is completely random.

Recognizing Signs of Problem Gaming

Ask yourself the questions below. If you answer "yes" to most of them, it may be time to take a step back:

1

Do you find yourself playing again to recover lost money, convinced that "this time I'll win"?

2

Have you had to lie to family or friends about your gaming?

3

Do you skip meals, sleep, or daily responsibilities to play?

4

Have you gone beyond your budget — borrowing money or dipping into savings to play?

5

Do you feel restless, bored, or irritable when you're not playing?

6

Have you tried to stop gaming but couldn't?

If you answered "Yes" to any of the questions above: Don't panic — it happens to many people. Reach out to Circle FTP's support team or use our self-exclusion tool.

How to Play Responsibly

Follow the tips below for a safer gaming experience on Circle FTP:

  • Set a budget: Decide in advance how much you will spend each week or month, and stick to it.
  • Set a Time Limit: Take breaks on your own rather than playing for too long in one sitting.
  • Don't count on winning: The outcome of every bet is completely random.
  • Stay calm and in control: Avoid playing when you're feeling down or after consuming alcohol.
  • Keep other hobbies too: Gaming should not be your only source of enjoyment in life.
  • Use the tools: Set your own deposit limits and session limits on Circle FTP.

How to Use Circle FTP's Protection Tools

After logging into Circle FTP, go to the "Account Settings" section to easily access these tools:

Deposit Limit

Settings › Limits & Controls › Deposit Limit

Session Time

Settings › Limits & Controls › Session Timer

Cooling-Off

Settings › Limits & Controls › Take a Break

Self-Exclusion

Settings › Account › Self-Exclusion Request

If you have trouble setting up any tools, the Circle FTP support team is ready to help right away. Contact our support team.

Protection for Minors

Circle FTP is strictly for users aged 18 and above. Age is verified at registration and identity is confirmed through the KYC process.

If you have children or teenagers at home who use your device:

  • Never leave your device unattended without logging out.
  • Do not share your password with anyone.
  • Use parental control software on your devices.
  • If you have any concerns, contact our support team and we'll take action promptly.

FAQs

No. When self-exclusion is active, your account balance remains fully secure. You can withdraw once the exclusion period ends or by contacting support.

Lowering your deposit limit takes effect immediately. However, increasing the limit requires a cooling-off period of 24 to 72 hours. This protects you from depositing more money in an emotional moment.

A cooling-off period is a temporary break — from 1 day up to 6 weeks — after which your account is reactivated automatically. Self-exclusion is long-term — a minimum of 6 months up to 5 years — and cannot be reversed before the period ends.

You may request self-exclusion on behalf of a third party through Circle FTP support if you can prove that the person is a member of your family. Contact our support team for more details.

Yes. Circle FTP uses an automated monitoring system. If a user's gaming pattern raises concern, our team reaches out directly to offer support.

Play Safe, Play Happy

At Circle FTP, protecting every player is our top priority. Create an account today and enjoy safe, responsible entertainment with our responsible gaming tools.

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